Responsible Gaming
Gaming Should Be Entertainment
We are committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.
Age Verification
All players must be 18 years of age or older (or the legal age of majority in their province) to participate in online casino gaming in Canada. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling with more money than intended
- Spending more time and money on gambling than planned
- Hiding gambling activities from family or friends
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, family, or personal responsibilities
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or negative emotions
- Failed attempts to reduce or stop gambling
- Risking important relationships, education, or job opportunities
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Player Protection Features
Responsible online casinos provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a specific period
- Reality Checks: Receive periodic reminders during gaming sessions about how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a specified period or indefinitely
- Time-Out: Take a temporary break from gaming without closing your account
We encourage you to use these tools to help maintain healthy gaming habits.
Support Organizations and Resources
If you need help, confidential support is available from these organizations:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Ontario-based organization providing resources, research, and support for responsible gaming - Gambling Awareness Ontario
Free, confidential support available 24/7 for residents seeking help with problem gambling
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Confidential, free helpline with referrals to local treatment resources
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free and confidential support for problem gambling - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support
Get Help Today
If you or someone you know is struggling with problem gambling, please reach out for help. Gambling problems are treatable, and support is available. It's never too late to seek assistance.
Remember: You are not alone. Professional counselors and support communities are ready to help you regain control and improve your quality of life.